Hints and Tips

Clothes Dryers

Troubleshooting an Electric Clothes Dryer

When your dryer doesn't do its job, look first to the basics. Is it plugged in? Is the cord defective? Has the dryer's fuse blown or has the circuit breaker tripped? Clean the lint trap and use a vacuum to remove any lint from the exhaust duct. If the load seems too wet to dry efficiently, put it through the washer's spin cycle again.

Drum doesn't rotate, though dryer turns on.

Possible Problems:

  • Defective start switch, door switch, or timer.
  • Loose or broken drum belt.
  • Loose or broken idler pulley or spring.
  • Defective support roller.

Possible solutions:

  • Tighten loose belt.
  • Replace broken belt.
  • Replace idler pulley or spring.
  • Replace support roller.
  • Call for service.

Dryer doesn't heat, though drum rotates.

Possible Problems:

  • Defective temperature control or timer.
  • Defective over heat protector.
  • Check reset button if fitted.
  • Defective heating element.

Possible solutions:

  • Replace temperature control or timer.
  • Replace overheat protector.
  • Check fuse or circuit breaker.
  • Replace heating element.
  • Call for service.

Clothes don't dry.

Possible Problems:

  • Clogged lint trap or exhaust duct.
  • Worn door seal.

Possible solutions:

  • Clean lint trap or exhaust duct.
  • Replace door seal.
  • Check fuse or circuit breaker.

Dryer runs noisily.

Possible Problems:

  • Worn drum belt.
  • Defective idler pulley or support roller.
  • Loose blower.
  • Worn motor bearings.
  • Worn drum bearing.

Possible solutions:

  • Replace drum belt.
  • Replace idler pulley or support roller.
  • Tighten setscrew holding blower to shaft.
  • Replace bearings or motor.
  • Replace drum bearing.
  • Call for service.

You can't turn the dryer on.

Possible Problems:

  • Open door
  • No power reaching the outlet.
  • Rest is open
  • Damaged door switch

Possible solutions:

  • Shut the door again.
  • Check the fuse box/circuit breaker.
  • Tighten the electrical connections.
  • Check reset button if fitted
  • Call for service.

The motor runs but the drum doesn't turn.

Possible Problems:

  • Drum jammed
  • Broken drive belt
  • Broken idler wheel assembly
  • Work support wheel

Possible solutions:

The drum turns but nothing gets dry.

Possible Problems:

  • Clogged lint trap or exhaust vent
  • Defective safety thermostat is defective.
  • Defective heating element
  • Defective timer
  • Broken blower belt

Possible solutions:

It takes too long to dry a load.

Possible Problems:

  • Clogged lint trap or exhaust vent
  • Overloaded dryer
  • Clothes that are too wet
  • Loose fan
  • Damaged door gasket

Possible solutions:

  • Clean the trap and vent.
  • Reduce the load and try again.
  • Check the gasket and replace if necessary.
  • Call for service.

Dishwashers

Troubleshooting Dishwashers

  • A dishwasher has many parts that can become blocked, jammed or clogged.
  • Very hot water -- 60°C to 70°C -- is basic for good service from a dishwasher.
  • A dishwasher has a high loop in the drain hose. Make sure that it's not kinked, and clear any obstructions from it when necessary.
  • Safety Tip Before making repairs, pull the plug from the receptacle. Turn off the water valve under the sink before working on the water inlet valve or disconnecting the water hose

You can't get the dishwasher to run.

Possible Problems:

  • Unlocked door.
  • Timer or selector button in the wrong position.
  • No power is reaching the unit.
  • Defective door switch.
  • Loose wires.
  • Defective timer.

Possible solutions:

  • Relock the door.
  • Check the setting of both the timer and the selector button.
  • Check the fuse box/circuit breaker.
  • Check the door switch for damage..
  • Call for service.

Dishes are still dirty at the end of the wash.

Possible Problems:

  • Water not hot enough.
  • Dishes not correctly prepared for washing.
  • Dishes aren't stacked correctly.
  • Detergent dispenser doesn't open.
  • Spray arms are blocked.
  • No water in the tub.

Possible solutions:

  • Check the temperature of the hot water from the tap - it should be between 50°C and 65°C
  • Scrape and rinse all dishes before loading the dishwasher.
  • Dishes can't touch and must face the direction of the spray to get completely clean.
  • Start over with fresh dishwasher detergent.
  • Check the detergent cup and remove hardened detergent or mineral deposits.
  • Be sure the lid is not blocked and check the dispenser solenoid.
  • Check and make sure nothing is blocking the arms.
  • See the next section for not enough water.

The dishwasher's tub doesn't fill with water.

Possible Problems:

  • Defective water inlet valve or solenoid.
  • Clogged water filter.
  • Defective overflow switch.
  • Defective timer.

Possible solutions:

  • Check the valve.
  • Check to see if your water inlet valve has a filter and clean it.
  • Check the switch. If it freezes in the FULL position, the unit will not fill.
  • Call for service.

You can't get the water to stop running.

Possible Problems:

  • Stuck water inlet valve.
  • Defective timer.
  • Defective overflow switch.

Possible solutions:

The water isn't draining out of the unit.

Possible Problems:

  • Clogged or leaking drain hose.
  • Defective pump motor.
  • Defective timer.

Possible solutions:

  • Disconnect the drain hose and blow through it to be sure it is clear.
  • Call for service.

The dishes aren't drying.

Possible Problems:

  • Loose heating element wire.
  • Burnt out heating element.
  • Defective timer.

Possible solutions:

Water is leaking out of the dishwasher.

Possible Problems:

  • Damaged door seal.
  • Defective overflow switch.
  • Broken door hinges.
  • Loose heating element nuts.
  • Loose hose clamps.

Possible solutions:

  • Replace the door seal.
  • Check the switch for damages.
  • Replace the hinges.
  • Tighten the nuts that attach the element to the tub.
  • To see if there's a loose hose connection, you may have to move the unit.
  • Call for service.

The dishwasher is unusually noisy.

Possible Problems:

  • Spray arm hitting the dishes.
  • Damaged water inlet valve (a knocking sound while the unit fills)
  • Not enough water in the tub.

Possible solutions:

  • Reload the unit, so dishes don't touch the spray arm.
  • Replace the water inlet valve.
  • Call for service.

Garbage Disposal

Garbage Disposal Safety Tip

If dismantling the Disposal or working on electrical connections, shut off power at the main disconnect. Never put your hand in the Disposal. Use pliers or tongs to remove an object. Never pour a chemical drain cleaner into a Disposal.

Troubleshooting a Garbage Disposal

  • If your Disposal makes a loud whirring noise or stops, it has jammed. Turn it off and wait 5 minutes, then firmly press the reset button on the bottom of the motor housing. (Machines without buttons reset automatically).
  • If the Disposal still doesn't work, see if it's designed to be unjammed from below. It may have a small crank or a socket for an Allen wrench to turn the flywheel. Or it may have a reversing switch
  • To cure a clog, disassemble the trap and use a snake.
  • Water dripping from the Disposal usually indicates one or more seals are worn and unit needs to be replaced.
  • Helpful Hint When professional help is required, take the Disposal to the repair service to avoid paying for a service call. To remove it, separate it from the drain elbow and loosen the mounting screws to release it from the support flange.
  • For best service from your Disposal, run cold water during disposal and for a minute after.
  • Never put glass, metal or rubber in the Disposal.
  • Disposals vary, so consult your owner's manual.

You can't turn on the motor.

Possible Problems:

  • No power.
  • Defective on/off switch.
  • Tripped overload protector switch.
  • Defective motor.

Possible solutions:

  • Check the fuse box/circuit breaker, and if the disposal is plugged into a wall outlet, check the outlet.
  • On continuous feed models, check the wall switch.
  • On batch-feed models, check he stopper switch.
  • If the flywheel is jammed.
  • Call for service.

Motor hums, but unit doesn't grind.

Possible Problems:

  • Jammed flywheel.
  • Frozen motor bearings

Possible solutions:

The disposal continuously blows fuses.

Possible Problems:

  • Too many appliances plugged into the circuit.

Possible solutions:

  • Install a 15-amp circuit just for the disposal.

You can't stop the disposal.

Possible Problems:

  • Defective on/off switch

Possible solutions:

The disposal drains slowly.

Possible Problems:

  • Not enough water.
  • Clogged drain line.
  • Disposal isn't grinding finely enough.

Possible solutions:

  • Run more cold water when using the disposal.
  • Don't use harsh chemical agents.
  • Flush with hot water to remove a grease clog, then remove the drainpipe and clear it.

The disposal is making an unusual amount of noise.

Possible Problems:

  • Metallic object in the unit.
  • Loose mounting screws are loose.
  • Broken flyweight.
  • The motor is defective.

Possible solutions:

There is a leak in the disposal.

Possible Problems:

  • Loose sink connection.
  • Loose drain connection.
  • Damaged housing gasket.

Possible solutions:

  • Tighten the flanges holding the gaskets or replace the gaskets.
  • Tighten the drain flanges or replace the drain gasket.
  • Replace the gasket.
  • Call for service.

Kitchen Ranges - Electric

The range is not working at all.

Possible Problems:

  • No power reaching the range.

Possible solutions:

  • Check the fuse box/circuit breaker.
  • If you don't find a problem, call for service

One of the top elements doesn't heat.

Possible Problems:

  • Defective element, wiring, terminal block or switch.

Possible solutions:

A top element doesn't cook well.

Possible Problems:

  • Wrong sized pan.
  • Damaged element.
  • Defective element, wiring, thermostat or selector switch.

Possible solutions:

  • Use flat-bottomed pans that just cover the element.
  • Replace the element.
  • Call for service

You can't get the oven to heat.

Possible Problems:

  • The oven is in its self-cleaning cycle.
  • The oven is in Auto mode.

Possible solutions:

  • Reread the instructions and reset it.
  • Change clock ti manual mode.

Unreliable Oven Temperature

  • Unreliable oven temperature is a common complaint. The thermostat that maintains oven temperature is part of the oven control. If the thermostat fails, have the entire control replaced.
  • To gauge the problem, place an accurate oven thermometer in the center of a 180 degree oven.
  • After 20 minutes, check the reading.
  • If it's more than 10% too high or too low,Call for service.

The oven doesn't hold the temperature you set.

Possible Problems:

  • Damaged door gasket.
  • Thermostat is faulty.

Possible solutions:

he timer doesn't work.

Possible Problems:

  • Loose connections.
  • Damaged timer.

Possible solutions:

The oven door won't stay shut.

Possible Problems:

  • Defective hinge or spring.

Possible solutions:

Condensation forms inside the oven.

Possible Problems:

  • Clogged vent.
  • The door doesn't close properly.
  • The oven doesn't preheat properly.

Possible solutions:

  • Clean the vent. If there is an air filter, clean or replace it.
  • Check the gasket and door hinge springs.
  • Preheat the oven with the door ajar.

Refrigerators

  • Giving conscientious routine care, a refrigerator will usually perform its tasks for years with a minimum of problems. Refrigerators are categorized according to the way frost is removed from them.
  • Standard Refrigerator - Defrosts when the power is turned off and the frost is permitted to melt slowly away on it's own or with the aid of pans of hot water placed in the freezer.
  • Cycle-Defrost Model - A heater that is turned on when the temperature on the evaporator reaches a preset point, keeps the refrigerator compartment free of frost, but the freezer requires manual defrosting every few months.
  • Frost-Free Refrigerator - Frost from both compartments is continually melted away by a heater that turns on for 20 -30 minutes, two or three times a day.

Keeping the Drain Pan Clean

  • In automatically defrosted models, water from the melting frost flows out a drain in the floor of the refrigerator and into a pan, where it evaporates. Food particles can be carried along, clogging the drain and causing odors. Clean the drain regularly by following these steps:
  • Remove the stopper.
  • Use a pipe cleaner or similar device to push any accumulations through to the drain pan below.
  • Force a solution made from soap, ammonia, and water through the drain.
  • Empty the pan and wash it

Refrigerator Door Gasket

  • The door gasket, if washed often with soapy water, will usually last as long as the refrigerator. Check to see if it is sealing well by closing a small piece of paper in the door. If you feel a resistance when you pull it out, the gasket is holding. Repeat the test in several places. If your gasket does not pass this test, it should be replaced.

Refrigerator Temperature Settings

  • Temperature settings for refrigerator and freezer compartments are given arbitrary numbers for example (1 through 9, warmest to coldest) by manufacturers, but generally 4 degrees C is ideal for the refrigerator compartment and -18 degrees C for the freezer. If you suspect a problem, test the temperatures with a refrigerator or outdoor thermometer.

The refrigerator has stopped running. No sound can be heard and the light is out.

Possible Problems:

  • No power at the outlet.
  • Damaged power cord.

Possible solutions:

  • Check the fuse box/circuit breaker.
  • If refrigerator blows fuses.
  • Call for service.

The refrigerator has stopped running, the light is on and you hear occasional clicking.

Possible Problems:

  • Defective compressor.
  • Staring device

Possible solutions:

The refrigerator doesn't cool well or runs all the time.

Possible Problems:

  • Thermostat on wrong setting.
  • Damaged door gasket.
  • Heavy frost accumulation.
  • Damaged evaporator fan.
  • Damaged condenser fan
  • Defective defrost timer.
  • The refrigerant has leaked out.

Possible solutions:

  • Change the thermostat temperature.
  • Check the gaskets.
  • Check the fan for damage.
  • Call for service.

Frost forms rapidly or the unit does not defrost at all.

Possible Problems:

  • Door open too much.
  • Damaged door gasket
  • Clogged drains.
  • Damaged defrost timer, heater, or thermostat.

Possible solutions:

  • Open the door as little as possible.
  • Straighten the door.
  • Test the gasket and replace it.
  • Cover or seal all foods, especially liquids.
  • Open and clean all drains.
  • Check the timer, heater and thermostat for defects.

The refrigerator makes an unusual noise.

Possible Problems:

  • Unit is not sitting level.
  • Rattling drain pan.
  • Hard or broken compressor mounts
  • Blocked fan blades.

Possible solutions:

  • Adjust the position of the unit.
  • Move the pan so it doesn't touch sides of the unit.
  • Replace the mounts.
  • Check the evaporator and compressor fans for obstructions.
  • Call for service.

Washing Machines

Washer Safety Tip

  • Before making repairs, pull the plug and turn off the faucets. Note: Appliance models vary, see your owner's manual for information specific to your washer

Oversudsing (Mainly front loader)

  • Oversudsing causes leaks and blocks drains. To reduce the suds, pour 1/2 cup white vinegar mixed with some cold water into the washer. Next time, use less detergent (try low-suds type).

Water temperature not right?

Possible Problems:

  • Be sure the taps are fully open, screens in the water inlet valve or hoses aren't clogged, and there's lot's of hot water.

Washer won't spin.

  • The wash load may be too large or out of balance. Try removing some of the items or redistribute the load.

When your washer doesn't work.

Possible Problems:

  • Proper power supply.
  • Unplugged or defective cord.
  • Blown fuse or circuit breaker.
  • Kinked water supply or drain hose.

Possible solutions:

Washer doesn't fill.

Possible Problems:

  • Blocked water inlet screens.
  • Clogged filters
  • A kink in one of the hoses
  • Timer that is not set
  • Defective timer or temperature selector.

Possible solutions:

  • Clean or replace water inlet screens.
  • Check the inlet hose filters and clean them.
  • Straighten the water supply hoses.
  • Turn the timer slightly or press the buttons firmly.
  • Call for service.

Washer doesn't agitate

Possible Problems:

  • Loose or broken drive belt.
  • Defective agitator solenoid.

Possible solutions:

Washer doesn't spin.

Possible Problems:

  • Loose or broken drive belt.
  • Defective lid safety switch, timer, or spin solenoid.

Possible solutions:

Washer vibrates excessively.

Possible Problems:

  • Machine or load in machine isn't level.
  • Defective snubber.
  • Worn suspension support rods.

Possible solutions:

Water doesn't shut off.

Possible Problems:

  • Disconnected air pressure hose.
  • Defective water inlet valve.

Possible solutions:

Washer fills but motor doesn't start..

Possible Problems:

  • If motor hums, jammed drain pump or defective motor.
  • Tripped or defective overload protector.

Possible solutions:

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